POS Support Services
Repair, Maintenance and Parts Services
BestPOS provides fast POS repair and maintenance with on-site and remote support to minimize downtime and maximize efficiency.
BestPOS Customer Benefits
Optimized Efficiency and Customer Satisfaction
End-user and Staff Assistance
Assigned Project and Technical Account Managers
Full Device and Back-End System Support
In-Depth Reporting Tools and Management Dashboards
POS Support Services
POS User/Staff Support for System-Related Issues, covering
Assistance with POS Software (Standard and Custom Solutions)
Support for POS Hardware (Printers, Monitors, Card Readers)
Connectivity Support (Internet, Phone Lines, and In-Store Devices)
Escalation to Third-Party Software and Equipment Providers
Service Offerings include
Access to Both Dedicated and Shared Technicians
Support Across North America and Worldwide
Direct Phone Line for Urgent Support
Self-Service Portal for Location-Specific Needs
Full Visibility of All Open Tickets and Their Progress
Advanced Reporting Tools and Management Dashboards
Device and System Management Assistance
Remote Device Access for Issue Diagnosis and Resolution
POS Station Security Patching and Updates
Asset Management and Equipment Inventory Reporting
Equipment Storage Solutions
Device Setup and Shipment
Access to Knowledgebase for Process Documentation and Best Practices
POS Service Parts
Get Your System Back in Action
At BestPOS, we provide quick access to essential POS system parts, from cash drawers to hardware and accessories. Whether you're replacing a broken part or adding new components to complete your system, we have you covered.
